Support & F.A.Q.

Get support for WordPress Plugin

Last revised: August 2022

Ask for support

Please report us error logs showed in admin notice with error name, status and message.
Also send us your account data to be verified, thank you.

Support email:


To install this plugin download zip archive and upload directly in Wordpress Upload plugin section, on unzip it and use an FTP client to upload the clevernode-related-content folder to your wp-content/plugins directory.

To activate the plugin go to Plugin >Installed plugin, search for the CleverNode Related Content plugin and click on the "Activate" link.

To connect to the semantic content correlation service CleverNode just click the "Connect to CleverNode" button on the first setup tab of the plugin.
This will place a single call to the CleverNode service endpoint and allow you to get a token, which will be then passed as a parameter to the widget display script.

Once the plugin is connected, a set of meta tags will be added in the head of the single post. These meta tags will contain the title, URL of the featured image, and the date of posting and are used to create the post element in the widget. They may be disabled if Open Graph data is already present.

The main post content will be tagged by an HTML comment, so that CleverNode will be able to read it, to extract the semantic argument.

Eventually, there will be inserted the script that displays the related posts widget, by default placed at the bottom of the content on individual post pages. It could be displayed in other locations using the [clevernode-related] shortcode.

When the single post page is loaded, this script will make a call to the CleverNode correlation service, passing the post URL and token as parameters, so the service can read the meta tags and content of the post to extract the topic and can send back a JSON with the correlated results for that article.

For more information about the plugin options, you can find the documentation here:

The plugin needs the website URL to generate the website token, parse individual posts, and return results, which are semantically related to the specific site.
The URL of the single posts, the meta tags and the name of the identified topic are recorded in our database, for a 15 days from each call, to allow CleverNode to perform the correlation and display the widget.

The plugin does NOT save or use any cookies and NO browsing events are tracked in any way. None of the saved meta tags will be used for purposes other than providing related results, nor transferred to third parties, and NO textual or visual content (HTML or images) will be stored, excluding meta tags as specified above.

For more information about the privacy policy, you can find the documentation here:

If the related articles widget is not visible immediately, please try browsing through the articles on your site to give CleverNode time to process the content.
Within a minute or two of browsing, the widget will start to get more crowded. This widget can be found at the bottom of each article or next to the shortcode location.